Maintenance Plans

How can you ensure that your business's technology is always there when you need it? At Progressive Technology we ensure maximum uptime for your business using our three step approach. First we make an assessment of your current situation and make recommendations. This will identify possible "problem areas" in your environment and give you an idea of where key improvements can be made. The second step is to make changes to your environment based on issues identified in the first step. Lastly, we place your equipment on a maintenance plan.

Information technology has a way of disguising its complexity. As a result, it has easily assimilated itself into our lives to the point where we absolutely depend on it. Unfortunately, unlike your toaster; servers, network gear, and PCs need to be watched and maintained. While they appear to be fine on the outside, often times there is a time bomb waiting to explode on the inside. Performance degrades, the operating system hangs, and some things stop working altogether.

Are you experiencing any of the following:

Your PC or server is getting hung up and you are "rebooting" just to get things going again, but you're not sure why?
Your PC, server, or network stops working altogether and you are not sure who to call for help.
You find yourself troubleshooting the issues and wasting valuable time on a customer support hotline rather than adding to your company's bottom line.
Customers tell you that they sent you email and you don't remember receiving it.
Your employees are complaining that the network is slow.
Doing anything on the Internet is painful at best.

Your PC or Server seems lethargic and you're wondering why you can do the math in your head faster than the Excel Spreadsheet.
Your PC tells you to wait while it checks your hard disk for consistency and missing or bad files.
You send a print job to the printer and a few hours later your not sure what happened to it.
Your server has a message on the screen saying "Dr. Watson" error and you are confused as to who Dr. Watson is?
Your server posts a message telling you the error log is full and you're wondering what kind of errors it has recorded and how they impact performance?

At Progressive Technology, we not only have the answers to these problems, but we help to avoid these issues by regularly maintaining your equipment. Whether it's Desktops, laptops, servers, switches, or email, we have a plan that fits your environment.