Managed Service Plan Specifics

Under our managed service plan you will receive the following service:

• 24 X 7 Service availability monitoring for servers
• Remote Control and Phone support
• Microsoft Patch management
• Asset Management
• Service Management
• Drive Space Monitoring
• Log File Maintenance
• Anitvirus software
• Adware and spyware removal
• Security administration
• Microsoft Exchange Maintenance and Administration *
• Critical Database *
• Backup Maintenance and Administration

* If one is present in your environement.

All work falling outside of the managed service plan will be billed on an hourly basis and will be scheduled after obtaining your approval.