Managed Service Plan Specifics

Under our managed service plan you will receive the following service:

  • 24 X 7 Service availability monitoring for servers
  • Remote Control and Phone support
  • Microsoft Patch management
  • Asset Management
  • Service Management
  • Drive Space Monitoring
  • Log File Maintenance
  • Anitvirus software
  • Adware and spyware removal
  • Security administration
  • Microsoft Exchange Maintenance and Administration *
  • Critical Database *
  • Backup Maintenance and Administration

* If one is present in your environement.

All work falling outside of the managed service plan will be billed on an hourly basis and will be scheduled after obtaining your approval.

 
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